sys // mike.wilcox.cloud // online
// professional profile

Michael Wilcox

Principal Cloud Engineer @ Magellan Health Services

Principal Cloud Engineer with roots in enterprise storage and UNIX systems engineering, now focused on AWS infrastructure, Kubernetes, infrastructure as code, and platform automation.

Three decades of experience designing, implementing, and operating enterprise infrastructure, from UNIX systems engineering and large-scale storage environments to modern cloud platform engineering. Strong advocate for cloud-first architecture, infrastructure as code, and automation-first operations, leveraging Terraform, CloudFormation, Ansible, and CI/CD pipelines to build and operate reliable, scalable platforms.

mike@wilcox.cloud LinkedIn
// experience
2021 — Present
Principal Cloud Engineer
Magellan Health Services — Remote
  • Design, deploy, and manage AWS cloud infrastructure and storage platforms serving multiple datacenters nationwide.
  • Own infrastructure-as-code delivery and cross-team project execution, from architecture through 24/7 production support.
2011 — 2021
Senior Storage Engineer
Magellan Health Services — St. Louis, MO
  • Deployed, configured, and managed SAN storage (EMC VMAX/VNX, IBM V9000/DS8886) across Windows, VMware, Linux, and AIX hosts.
  • Designed storage solutions to business requirements; led SAN configuration, zoning, and troubleshooting on Brocade and McData fabrics.
2005 — 2011
Senior Storage Engineer
JP Morgan Chase & Co — Westerville, OH
  • Managed SAN storage (EMC Symmetrix/DMX/VMAX/Clariion, Hitachi USP/USPV/AMS, IBM XIV) in one of the world's largest SAN environments.
  • Implemented replication and DR (SRDF, BCV, TrueCopy, Shadow Image); provided 3rd-level SAN support across Windows, VMware, Linux, AIX, Solaris, and HP-UX.
2004 — 2005
Storage Engineer
AON — Chicago, IL
  • Managed McData fabric and EMC Symmetrix storage infrastructure; coordinated firmware maintenance and SAN monitoring.
2002 — 2004
Unix Systems Engineer / Storage Engineer
Savvis Communications — St. Louis, MO
2001 — 2002
Network Operations Support Engineer
AT&T — St. Louis, MO
2000 — 2001
UNIX Systems Engineer
Cypress Systems, Ltd. — St. Louis, MO
1998 — 2000
Sr. UNIX Systems Administrator
A. G. Edwards Investments — St. Louis, MO
1997 — 1998
UNIX Systems Administrator
Edward Jones Investments — St. Louis, MO
1996 — 1997
Quality Assurance / Contractor
Tri-Tek Electronics — St. Louis, MO
// skills
Cloud & Infrastructure as Code
AWS expertise spanning compute, storage, networking, security, IAM, and serverless architectures. Infrastructure automation and provisioning using Terraform, CloudFormation, and Ansible.
Containers & Platform Engineering
Kubernetes, k3s, and Docker for containerized application deployment, orchestration, and platform operations.
Programming & Automation
Python, Bash/Shell, PowerShell, and Rust for automation, tooling, infrastructure management, and operational workflows.
CI/CD & GitOps
GitLab CI/CD, GitHub Actions, and FluxCD for automated software delivery, infrastructure deployment, and GitOps-based operations.
Observability & Operations
Prometheus, Grafana, Splunk, and Sumo Logic for monitoring, alerting, logging, performance analysis, and incident response.
IT Service Management
Jira and ServiceNow for change management, incident management, workflow automation, and operational governance.
Enterprise Storage & Data Protection
Extensive experience designing and administering multi-vendor SAN and NAS environments, including EMC, Hitachi, IBM, and other enterprise storage platforms. Expertise in provisioning, replication, disaster recovery, and storage lifecycle management. Fibre Channel fabric architecture and administration across Brocade, Cisco, and McData platforms.
Systems, Virtualization & Networking
Linux/UNIX administration, VMware virtualization, and enterprise networking fundamentals including routing, switching, DNS, TCP/IP, and network services.
// education

A.S., Computer Technology and Networking — Vatterott College, St. Louis, MO (1993–1996)