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Michael Wilcox

Principal Cloud Engineer @ Magellan Health Services

Principal Cloud Engineer with roots in enterprise storage and Unix systems engineering, now focused on AWS infrastructure, Kubernetes, and infrastructure-as-code automation. Three decades of hands-on systems work — from SAN fabric design in some of the largest enterprise storage environments in the world to cloud platform engineering today — grounded in a habit of running real infrastructure end to end, not just designing it on a whiteboard. Comfortable owning a system from Terraform and CloudFormation down through CI/CD pipelines, observability, and the on-call pager.

2021 — Present
Principal Cloud Engineer
Magellan Health Services — Remote
  • Design, deploy, and manage AWS cloud infrastructure and storage platforms serving multiple datacenters nationwide.
  • Own infrastructure-as-code delivery and cross-team project execution, from architecture through 24/7 production support.
2012 — 2021
Senior Storage Engineer
Magellan Health Services — St. Louis, MO
  • Deployed, configured, and managed SAN storage (EMC VMAX/VNX, IBM V9000/DS8886) across Windows, VMware, Linux, and AIX hosts.
  • Designed storage solutions to business requirements; led SAN configuration, zoning, and troubleshooting on Brocade and McData fabrics.
2005 — 2011
Senior Storage Engineer
JP Morgan Chase & Co — Westerville, OH
  • Managed SAN storage (EMC Symmetrix/DMX/VMAX/Clariion, Hitachi USP/USPV/AMS, IBM XIV) in one of the world's largest SAN environments.
  • Implemented replication and DR (SRDF, BCV, TrueCopy, Shadow Image); provided 3rd-level SAN support across Windows, VMware, Linux, AIX, Solaris, and HP-UX.
2004 — 2005
Storage Engineer
AON — Chicago, IL
  • Managed McData fabric and EMC Symmetrix storage infrastructure; coordinated firmware maintenance and SAN monitoring.
2002 — 2004
Unix Systems Engineer / Storage Engineer
Savvis Communications — St. Louis, MO
2001 — 2002
Network Operations Support Engineer
AT&T — St. Louis, MO
2000 — 2001
UNIX Systems Engineer
Cypress Systems, Ltd. — St. Louis, MO
1998 — 2000
Sr. UNIX Systems Administrator
A. G. Edwards Investments — St. Louis, MO
1997 — 1998
UNIX Systems Administrator
Edward Jones Investments — St. Louis, MO
1996 — 1997
Quality Assurance / Contractor
Tri-Tek Electronics — St. Louis, MO
Cloud & IaC
AWS (EC2, S3, CloudFront, Route 53, ACM, IAM, Lambda), CloudFormation, Terraform, Ansible
Containers & Orchestration
Kubernetes, k3s, Docker
Automation & GitOps
Python, Bash/Shell, PowerShell, GitLab CI/CD, FluxCD
Observability & ITSM
Prometheus, Grafana, Splunk, SumoLogic, Jira, ServiceNow
Storage & SAN
EMC, Hitachi, IBM storage arrays, Brocade/Cisco/McData fabric design, data migration, DR
Systems & Networking
Linux/UNIX administration, VMware, TCP/IP, DNS

A.S., Computer Technology and Networking — Vatterott College, St. Louis, MO (1993–1996)